Susan Crawford is a technology and policy expert, and the author of The Responsive City: Engaging Communities Through Data Smart Governance. Crawford advocates the use of technology, including big data, to solve problems and build citizen participation at the community level.
Here's a case study of how these theories were put to work in the City of Boston.
Here's an NPR interview with Crawford about high speed Internet access in the US. Here's another piece from Time Magazine: Is Broadband Internet Access a Public Utility?
Here's the Knight Foundation slideshare: The Emergence of Civic Tech: Investments in a Growing Field.
Amy Webb worked as a Neiman Fellow at Harvard, and is the CEO of Webbmediagroup, which identifies emerging tech trends, for both businesses and municipalities. Here's Amy's report on Emerging Tech Trends for 2018.
The MIT Center for Civic Media covers all kinds of interesting tech developments. Worth a look.
Pew Internet Center has research on how citizens use technology, including social media. Here's a report on The Political Environment on Social Media.
Wired magazine offers an interesting read on technology developments.
Mashable tech section offers a look at consumer tech, along with BusinessInsider and
Re/Code.
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